SILVER RAVEN CAMEO RING

CAMEOS ARE MADE OF RESIN (unless otherwise stated).

MY METALS are made of brass/metal alloys that contain zinc, iron, copper or nickel.

HYPOALLERGENIC* SILVER-FINISH METAL is made of stainless steel (suitable for sensitive skin. It's fade/rust resistant).

*Please note, hypoallergenic means that it's the least likely to cause reaction. It's not 100% guaranteed.

Contact me if you have metal-sensitivities! You can return my jewellery unless it's earrings, custom-made or from the "Sale" section.

Remove jewellery when washing hands, showering or excercising as moisture and water accelerate the tarnishing of metals and can also damage the surface of gemstones (specially pearls).

Keep away from alcohol, perfumes and lotions, as these will damage the finishing.

Wipe with a soft, dry cloth.

Store away in cool, closed containers, away from moisture and direct sunlight.

IF YOU BUY COTTON T-SHIRTS/SWEATSHIRTS WITH OTHER ITEMS, THEY'LL COME IN SEPARATE PARCELS. This is because these garments are printed to order and sent by the printing company.

PREORDERS:

Preordered items will be dispatched on the estimated date provided. If delays occur, you’ll be notified via email.

If your order includes both preorder and non-preorder items, I’ll ship everything together once the preorder is ready (excludes cotton t-shirts/sweatshirts).

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UK SHIPPING:

• £4.95 (FREE ABOVE £70). 
• Royal Mail tracked (arrives in 2-4 working days aproximately)
• Please be aware of occasional delays, specially around Christmas time.
• Contact me if you haven't received your order after 7days (from dispatch-date)

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INTERNATIONAL SHIPPING:

From £10 (aprox. to $13USD / 12Euro / $17CAD / $19AUD depending on current exchange rate).

• Estimated shipping time (from date of dispatch): 10-25working days aproximately.
• Sent via Royal Mail tracked with your national postal-service.
• Please be aware of occasional delays due to Customs, bad weather and specially around Christmas time.
• Contact me if you haven't received your order after 30days (from dispatch-date).
• Optional: Signature upon delivery for added security. Please select this option if you live in apartments or your area is susceptible to parcel-theft. 
• TAXES: Customs/import taxes are the responsibility of the buyer.

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BY PLACING AN ORDER ON THIS WEBSITE, YOU AGREE TO HAVE READ, UNDERSTOOD AND ACCEPTED THESE TERMS & CONDITIONS.

 RETURNS:

The following items are not eligible for returns/refunds:

• Reduced items
• Earrings (for hygiene reasons)
• Gift cards or items purchased with gift cards (eligible for exchanges only).

Refunds/replacements will not be provided for parcels delayed or lost due to incorrect or incomplete addresses.

•  You have 14 days from receiving your order to request a return or refund.
•  Items must be sent back in their original packaging, unworn, and unused. 
•  Returns must be sent back to me. I'm based in the UK. 
• Customers are responsible for return shipping costs.

Attention! International Orders:

• If you didn’t select shipping "with signature" and live in an area prone to parcel theft, refunds/replacements won’t be possible for parcels marked as "delivered" in tracking.

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EXCHANGES: (UK only)

If you’d like to exchange an item, there’s a £3.50 delivery fee to send  replacement item(s). 

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Read full REFUND POLICE here

BY PLACING AN ORDER ON THIS WEBSITE, YOU AGREE TO HAVE READ, UNDERSTOOD AND ACCEPTED THESE TERMS & CONDITIONS.